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I have many conversations with people about their businesses. I try to keep things lighthearted and not get too too serious about any subject. Sadly, or fortunately depending on how you look at it, I don’t have any conversations where the outcome will truly affect the world on a global scale – so I figure [...]
So after a short writing hiatus due to moving, work, and life I figure it’s appropriate to break my fast by writing about a subject very near and dear to my heart – Google+. As I sit here and write this on the eve of Google+’s FIRST BIRTHDAY, I am overwhelmed by lots of different [...]
So some pretty interesting things happened this week in terms of social media, user experience and advertising. After taking much of this activity in, I’ve made some realizations. I was reading a very thought provoking post by David Berkowitz where he asks the question, “Is Social Advertising Broken?”. I’ve thought for some time that Facebook [...]
In case you haven’t been paying attention, this week has been a pretty huge week for Google. They have made some big announcements that, I think, will have some pretty big influence on the future of technology. They may not seem like much on the surface or by themselves but when you see them all [...]
The New Phone is Here! The New Phone is Here! I know, it sounds like a scene starring Navin R. Johnson but I just can’t help it. I got a new phone –finally. I’ve been tormented by a jail broken iPhone 3GS for longer than I care to admit to. In Apple’s defense, they don’t [...]
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A typical day I was in a local mom-and-pop sporting goods store the other day with my family to pick up some tee ball gear for my son. We’d been there a week before to get some of the basic stuff and the owner was really great in terms of helping me and offering good [...]
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So yesterday morning, Google started rolling out the new redesign of Google+. I’m not going to say it’s better and I’m not going to say it’s worse. I’m just going to say it’s different. There were almost immediately complaints like with all changes to a social network. I’m still hearing how much people hate the [...]
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I wrote a post back in February about customer service and how important it was to respect and value your customers. I wrote it for a few reasons but the biggest one was that I had been witnessing really poor service on the parts of several business relationships personally and communicated to me by friends [...]
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A Familiar Scenario Let’s say I owned a commercial website like, say, The New York Times online. I have editorial content and ads that run throughout the site. There are ads all over the place where you consume content but also there are entire sections with nothing but ads. Let’s call that the classified section. [...]
They say there’s such a thing as being too good at your job. Well, this is a post about just that. From time to time, there are companies that come around and are so good that they can destroy a market and/or even mess with other semi-related businesses. This isn’t necessarily a good or bad [...]
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