I wrote a post back in February about customer service and how important it was to respect and value your customers. I wrote it for a few reasons but the biggest one was that I had been witnessing really poor service on the parts of several business relationships personally and communicated to me by friends and colleagues. The core concept of the … [Read more...]
A Lesson in Time Management
I figure the first post on the new site should be something personal and genuine yet helpful. After all, we are here to help right? So this post is a combination of “learn from my mistakes” and a fundamental business lesson rolled into one. After a brief hiatus, Phacient.com is back up and running with a new look and feel. Originally when we … [Read more...]
Social media shouldn’t be ‘work’
One of the big takeaways I encountered at RE BarCamp earlier in the month was that real estate professionals felt that social media was overwhelming and 'too much work'. This isn't the first time I have herd this. The fact is that social media isn't right for everyone. If it's right for you it's very right for you. If it's not, then it's not. Here … [Read more...]
Getting through all the clutter on Facebook
There are some that would say that social media is a fad or a waste of time. There are others that would say that you HAVE to be on social media if you want to be in business in the next 5 years. Regardless of if you agree with either of these ideas or fall somewhere in the middle, there is one immutable fact: social media is here and is … [Read more...]