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Reputation Management: Why It’s Sometimes Hard to Be You

By Patrick Healy March 14, 2012

Reputation Management: Why It’s Sometimes Hard to Be You

I’ve gotta get this off my chest I’ve been considering writing this post for some time but recently there were just too many reminders throughout the course of my day to not. I find reputation management not only critical to business today but also fascinating. I guess the whole thing started back in the fall when one of the folks on the RE … [Read more...]

Posted Under:  Blog | Business | Marketing | Real Estate Tags:  Patrick Healy | rapportive | real estate | Real Satisfied | reputation management | Social Search

To Be a True Market Leader, Good Product is Half the Battle

By Patrick Healy November 2, 2011

To Be a True Market Leader, Good Product is Half the Battle

While I was waiting on a train yesterday that never came, I pondered this thought as I grew more and more frustrated with the MTA.  I brooded, "If I did this to my clients they wouldn't think twice about leaving me". Of course I don't have the luxury of being a city funded, mandatory tax line item, 'make no apologies for anything' monopoly so that … [Read more...]

Posted Under:  Blog | Business | Marketing | Operations Tags:  acquisition | business | customer service | ideology | real estate | reputation management | retention

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