People often argue about if agents are worth what they are paid, who is a good agent, what makes a good agent, and so forth. I’m not (for now) going to dive into any of these questions, but instead step back and try and determine how do we even go about setting up the discussion in order to answer those questions? The more I think about it, the … [Read more...]
The Ugly Side of Facebook Apps
So I’m up on Facebook the other day Have you noticed lately there are things in your Facebook news feed that are labeled “Trending Articles”? They are generally a small group of rolled up story/news links from popular sites like Yahoo or the Washington Post that your friends are “currently reading”. This alludes that they have shared this article … [Read more...]
Am I Obsessed? A Fan? Or Just Right From The Beginning?
The New Phone is Here! The New Phone is Here! I know, it sounds like a scene starring Navin R. Johnson but I just can’t help it. I got a new phone –finally. I’ve been tormented by a jail broken iPhone 3GS for longer than I care to admit to. In Apple’s defense, they don’t make their phones to be jail broken but in mine I don’t like the way they … [Read more...]
You Don’t Have to Wear a Suit to Be a Professional
A typical day I was in a local mom-and-pop sporting goods store the other day with my family to pick up some tee ball gear for my son. We’d been there a week before to get some of the basic stuff and the owner was really great in terms of helping me and offering good advice. I had a good experience and I returned. That’s what business is in the … [Read more...]
I am your partner
I wrote a post back in February about customer service and how important it was to respect and value your customers. I wrote it for a few reasons but the biggest one was that I had been witnessing really poor service on the parts of several business relationships personally and communicated to me by friends and colleagues. The core concept of the … [Read more...]