I am your customer I am someone that you should appreciate and hope to develop a relationship with I don’t want to be ‘sold’, I want information I am not an annoyance, I am someone you should be happy to educate on your business and the things you offer I am not someone for [...]
To Be a True Market Leader, Good Product is Half the Battle
November 2, 2011 By Leave a Comment
![650497_33614801_thumb[1]](http://www.phacient.com/wp-content/uploads/2011/11/650497_33614801_thumb1-150x150.jpg)
While I was waiting on a train yesterday that never came, I pondered this thought as I grew more and more frustrated with the MTA. I brooded, “If I did this to my clients they wouldn’t think twice about leaving me”. Of course I don’t have the luxury of being a city funded, mandatory tax [...]
